Full service heating and cooling company serving Billings and surrounding areas
We are a second generation family owned business. We have been named Billings Best Heating and Air Conditioning Contractor in the Billings Gazette Reader's Choice poll numerous times. Most recent win in 2012. We provide service to existing systems, replacement of systems, energy efficiency upgrades and much more. We provide installation and service to gas fireplaces. We are proud to be one of the top dealers of Rheem, Armstrong, and Goodman Products. Our fireplaces include Heat N Glo, Heatilator, Continental, and White Mountain. We are Mitsubishi Diamond contractors installing and servicing the best in Ductless Air Conditioning systems.
Keywords: Furnace, air conditioner, heating, air conditioning, furnace repair, air conditioning repair, humidifier, heat pump, fireplace, ductless, heat pump, filters, humidifiers, air cleaning, Rheem, Honeywell, sheet metal, Powell, Laurel, Red Lodge, Billings, Montana
Interview Q&A
How long have you been in business?
This pas February 2013 marked our 30th Anniversary. We are a second generation family owned business.
What is your primary product or service?
We are a full service heating, cooling, ventilation and refrigeration company serving residential and commercial clients.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Our father has been in the business since the 1970's, with a short break working in the oil fields. After moving to Billings he started working with heating and cooling and Tony and Jeff worked on and off with him. Jeff joined the US air force after high school and Tony went to college. After getting our of the USAF Jeff came to the business until he found something to do and after Tony was finished with college it was much the same. Both Tony and Jeff fell in love with the business, the interactions with Builders and all of the customers and decided to stay. Then after taking over the business neither Jeff or Tony can think of much they would rather do.
How do you differentiate yourself from other businesses in your category and area?
This is really simple - WE CARE. Customer service is paramount. Continual Training is a must. Each and every job no matter how big or small is treated with the same care and each and every customer is treated with respect.
How many locations do you have and do you have plans to expand?
We only have the one location. We serve Billings and the surrounding areas.
Provide detailed directions to your location
Our shop is located on the south frontage road between Billings and Laurel. It is about 1.1 mile West of the 56th St. Overpass.
What type of payments do you accept?
All major types of payment are accepted. Cash, Checks, Credit cards, and we do have a financing program available for larger purchases.
Which areas do you service?
Billings and the areas within about 100 miles around Billings.
Who owns your company or runs daily operations?
Tony and Jeff Scherr (brothers) own and operate the Company.
What are your hours of operation?
We are open Monday through Friday 8:00 to 5:00. We offer emergency service 24 hours a day for those unplanned heating and cooling issues.
What is the best compliment anyone can give you?
A referral of our products and services to someone else.
What is your favorite quote or Bible verse?
Treat your customers like lifetime partners - Michael Le Boeuf